Shipping and Returns

Shipping and Returns

We want you to enjoy your Marmari piece as soon as possible, but we also want you to have a perfect Marmari Piece.

Each piece of Marmari jewelry is hand made to order, so please allow 4-6 weeks for delivery, from the day of order placement.

Light Years away geodes are one-of-a-kind. Each piece is designed individually and requires a delicate fabrication process. If you made a special order, please allow 6 weeks from the day of order placement.

If you are ordering from the available pieces on our website, you will receive an email confirming the order and delivery date. The average delivery date is 2-3 weeks from the day of order placement.

If there is an urgent order, please contact us on orders@marmari.com and we will try our best to accommodate your request.

Shipping:

We offer free delivery in the UAE through FedEx.

We offer international/worldwide shipping through FedEx. The shipping charges will be in the checkout page when you fill in your order details.
For more information, please email us at orders@marmari.com
Please note that we are not responsible for the customs, duties or taxes in your country.

Exchange/Refund:

Due to the fact that every piece is hand made to order, all sold pieces are considered final sale. We do not accept exchanges or refunds unless the piece is faulty. Should you have a concern with the quality of your piece, please contact us at: orders@marmari.com

Gift wrapping:

We treat each order as a gift! Each order includes a jewelry pouch with a jewelry cleaning cloth, and a certificate of quality from Marmari, a small gift from us to you! We hope you enjoy your beautiful pieces.

Gift Certificates:

We offer gift cards that are valid for one year from the day of purchase. Please contact us at: orders@marmari.com

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